Changing profile picture
On the right hand side drop-down menu, selected 'change profile picture'. While on the profile setting page, the icon where you click to change the photo - with a white glove finger pointing finger -...
View ArticleCan Send Emails but not receive
I have spent the last 5 hours trying to get my OWA office 365 to receive email. Trying different options posted on this board and nothing has work. A little background, I cannot access my ECP when I...
View ArticleSent messages not diaplying in Office 2007
Hello, I'm using Outlook 2007 that is connected to my Office 365 account. When I send emails they are not displayed in my sent folder. The messages are displayed in OWA.Please any advice.
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Adding a calendar from another domain
Hi, I'm a system engineer for a company that has several sister company's all using different domains.Our CEO recently asked me to make his calendar available to a college from one of the sister...
View ArticleRecover inaccessible OST Files of Outlook by OST to PST Conversion Application
Hello,Offline Storage Table Files or OST Files of Outlook have been corrupted or became inaccessible due to any unexpected reasons like virus attacks, mailbox damage, Trojan infection, sudden shutdown...
View ArticleIs it possible to delegate mailbox access from OWA or mobile device?
Hi guys, is there a way to delegate mailbox access from OWA or mobile device?I have a mobile worker who only wants to delegate access when he is out-of-office.Preferably he can setup the delegation on...
View ArticleHow to force update the Offline Address Books?
Hi guys, is there a way to force update the OAB using Powershell or any other similiar tools?Currently, when we make a change to the GAL, it sometimes take up to 1 week before the OAB is updated.I am...
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eDiscovery
Hello, I receive an access denied when creating an eDiscovery query. My account has the discovery management admin role and exchange online plan 2 license. A query on my own mailbox only, resulted in...
View ArticleOutlook Mapi is down!
We have more than 20 ers are down. We have not have any issue in the last 4 weeks. Users are not able to connect. Repair does not work. Some users are not able to access owa or active sync.
View Article4.7.0 Proxy session setup failed on Frontend with 421 TLS Domain can only be...
Greetings,I'm attempting to troubleshoot mail coming in from one specific domain where this problem seems to happen intermittently. Some messages arrive, some seem to expire. I'm somewhat confused by...
View ArticleEmail problems with Outlook 365
I'm doing business with an organization that provided me with an organizational 365 email address. Everyone within that organization has an email address ending with the same @------- suffix. Problem...
View ArticleFailed delivery to O365 shared mailbox in hybrid mode from on-prem
We don't seem to be able to deliver emails to any shared mailbox created on O365 in our hybrid mode. Emails from both internal(on-prem) and external cannot deliver to the shared mailbox on O365. The...
View Articleemail from spammer causes Outlook to crash
Has anyone heard of an issue where a junk email in the junk folder caused Outlook to crash when trying to empty the folder? I received the following from an instructor.I suggest to use the online...
View ArticleDoes not have an Outlook Web App mailbox; Login direct as resource, direct...
I need to enter 100's of appointments manually into a resource calendar. How can I do this if Office 365 does not allow a resource to directly login? Surely I cannot be expect to send 100's of email...
View ArticleCentralize HTML email signature in Office 365
Our organization is looking for a way to centralize email signatures in Office 365. I have read about using the disclaimer feature in Office 365 but since the disclaimer goes on the bottom of the...
View Articlecant stop mail forwarding
We moved one user who was on leave to the cloud when the mail forwarding was on. After she came back, we took away the forwarding in exchange 2007 and synced back to the cloud. Internal mail stopped...
View ArticleServer status?
We've been unable to log on to the outlook web application for a while this afternoon. Is there a server status somewhere? All searching on this topic has been worthless. So, too, is our email at the...
View Articleoffice 365 unavailable
It appears that office 365 is selectively unavailable. Some of my domains are slow, however others are completely unavailable via Outlook Web App or Outlook itself. What about availability? I just...
View ArticleDiagnostic-Code: smtp; 550 #5.1.0 Address rejected
Hello Everyone, When ever someone send me an email, they are getting a reply "Diagnostic-Code: smtp; 550 #5.1.0 Address rejected" I tried to send my self an email from a different account and sure...
View ArticleOutlook 2010 takes a long time to send out email
I have one user whose outlook 2010 takes very long time to send out emails even when the email is very small.it does not automatically send out the email.When the user first launch his outlook, the...
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