automatic BCC to another External email address outside 365
Hi All How can i setup automatic BCC of all mailbox to external domain. For example, we have some users mail boxes, whos mails should BCC to a external email address which is not inside office 365....
View Articlehow can i change my new email address
the new email address uses my first name @ourcompany.com. I wanted to use my initial and surname - can I change it
View ArticleBlocklist 1, mail from IP banned
Hi,My company has migrated the mail server in the last weekend, and we have a new IP. Since then, we are getting failures when sending emails to office365 mail accounts where the error "Blocklist 1,...
View ArticleExternal emails
Hi,My company owns an office 365 for small business plan.In my company we work with some people (who are not employed by our company) in partnership on some project.We need them to own an address...
View ArticleFailed recipient message for deleted user
A user account that was disabled a while ago was still giving a failed recipient message. The account has now been completely deleted and is still kicking back the same message. This happens when...
View ArticleError: MapiExceptionNetworkError: Unable to query table rows
A migration batch has finished with status " Synced with Errors" The mailboxes which failed have the following errors: Data migrated:1.019 GB (1,093,794,129 bytes) Migration rate:0 B (0 bytes)...
View ArticleStaged Migration and Target Address
I'm having some trouble understanding how to perform a staged migration while still allowing users to use their Outlook client during their mailbox migration.I migrated a test mailbox that is roughly...
View ArticleSorry, we couldn't find some of the DNS records you created
I'm setting up a new domain for use with Exchange and Lync. my domain is managed at name.com. I added the MX, CNAME and TXT (spf) records. I copy the key elements below.How can I overcome the issue?...
View ArticleRooms with full access and limited visibility
Hi, I need to make some rooms that can only be viewed by one security group which has full access permissions. After a couple weeks, I have to make it viewable to everybody but that security group...
View ArticleWAVE 15 OWA
Anyone know where I can find a manual on W15 OWA that actually shows W15 OWA screens?Same for videos?Thanks
View ArticleTwo Junk folders
We just migrated from local Exchange to Office 365 using SkyKick and after the switch over, all users have two Junk Email folders. One has the red "no" symbol and the other does not. We deleted one and...
View ArticleMoving mail
After out switch from local Exchange to Office 365 via SkyKick, a user is unable to move emails to certain folders by clicking and dragging. She can move mail using the menu option, but if she clicks...
View ArticleTime Zone Issues (UTC/Reykjavik) with meeting requests accepted via OWA or...
when an Office 365 user receives a meeting requests and accepts it via OWA or Office 2011 for Mac, the accepts reply displays the time as "(UTC) Monrovia, Reykjavik" instead of the time zone the user...
View ArticleService request for inoperative Exchange account unanswered after 2 days. How...
I'm not sure how to escalate a service request. A process-critical Exchange account has been inoperative for a week, and after failing to restore it ourselves I opened a service request two days ago....
View Articleput a new debit card into my account
Can't see how to add a new debit card so that I can pay for my Office365 service. Please help
View ArticleReply All in Shared Mailbox from Outlook 2013
Hello,We have several shared mailbox that are operational through Office 365 Midsize Business. One of the problems we've noticed using Outlook 2013 is that when using "Reply All" from a shared...
View ArticleCalendar Permissions not updating in Outlook 2010/2013
So, a user (user1@domain.com) is first setup but doesn't have permissions (limiteddetails) to a room calendar.They setup their Outlook 2010/2013 with their account. Outlook is set to run in "cached...
View ArticleConfigure Shared Mailbox as Primary on Outlook
Hello, I'm writing to ask if I can configure a Shared Mailbox as primary on Outlook profile (Office 365 P1).Thank you, Luca
View ArticleCopying offline address book template file hanging up?
Hangs up at shows: "Copying offline address book template file" Help??
View ArticleClik here to view.
Calendar of co-worker not visible in OWA, works in outlook 2013 client
Titlesays it all: When I try to view a co-workers calendar it works in the Outlook 2013 client connected to the Office 365 server but does not work (or at least I can't find a way to do it) when using...
View Article