Unable to set domain to External Relay - Temporary Setup during Migration
Hi All,ProblemI cannot set a configured domain to External Relay in the EAC. It produces "Error - External Relays are not allowed in your organization".I've been on hold twice to telephone support for...
View ArticleUnable to add alternate SMTP line to shared mailbox
Hello Everyone, I have a rather unique issue and i'll try to do my best to explain everything so I can obtain an answer. The facts/details are as follows: I'm on an O365 E3 plan. I have full...
View ArticleCalendar not syncing unless Cache mode is turned off
I have a user whos account has about 20 calendars. She shares these between different groups allowing some to read/write while others only have read access.I find that the users Outlook 2010 with...
View ArticleSecurity Group
Hi, In Environment:Running Office 365 with SSO;Dir Sync is running;No on-premises Exchange. (before Office 365, used to have Exchange on-premises, which has been decommission);Should security group be...
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1and1 Verification issues
I followed some previous posts to create my MX record and then a subdomain for the autodiscover, however, I now can't verify because of a lack of TXT ? Which the MS help says 1and1 don;t support so why...
View ArticleOutlook Application - Global Address Book
Hi, How does Global Address Book (Outlook Application) works in the Office 365 with SSO environment? What could be the reason where some external contacts are visible from Office 365 - Outlook; but not...
View ArticleOWA not syncing my emails w outlook
HI OWA is syncing my calendar and tasks, but not email. Also in my desktop Outlook (Windows 8) my business domain emails (the ones not showing in OWA) are going into my personal acct.Maybe those are...
View ArticleOffice365 enterprise catch all account? catchall
Hi,Setting up a new Office365 enterprise 25 user account. Previous (linux) email host has a catch all account that catches all mis-addressed email, just the one account. E.G. mail sent to...
View ArticleArchive not working
I use Office 365 but cannot get my archiving (automatic or manual) to work. Although all my sub-folders are repeated in the archive folder, they remain empty. The settings are for automatic archiving...
View ArticleChanging a display name in auto-complete
We have a contact who has changed her name after getting married. The contact card and email info have been updated; however, when typing her name in Outlook, the auto-complete continues to display...
View ArticleNew User Email No Longer Valid
Good Morning.I just added a new user to my account yesterday, and I am unable to send them email. When I type the address into Outlook, I am told that the email address is no longer valid.I have been...
View ArticleConvert to Cloud Essentials?
I am a Microsoft Partner (including Cloud Essentials), and I would like to move my business account over to my cloud essentials account. How can I go about doing this?Thanks,:-Darren
View ArticleHow do I add additional email addresses to a mailbox?
Before the upgrade I was able to add additional email addresses to a single mailbox. Since the upgrade I can't find that option anywhere in the UI. What am I missing?
View ArticleSetup shared mailbox access in Outlook 2013 - Add mailbox option not available
Hello support, I have setup a shared support mailbox for my organisation (e.g. help@contoso.com) and I am able to access the mailbox on-line from the Office365 /Outlook panel via the "open another...
View ArticleExchange 365 and Terminal Server
We seem to be having connectivity issues when users connect to their Exchange accounts from our Terminal Server. Users will always get connectivity messages about it being dropped and restored. We are...
View ArticleMessage Moderation and Mixed Premise users
We currently have a few DL groups with Moderation for messages enabled. Since we've migrated a few users to Office 365 those users no longer receive moderation approval requests. Is this a bug?
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Public Folder Mailbox Full but Data Not Going to New One
I created a public folder mailbox which I then proceeded to move many GB of email and other data to since we are working on doing a migration to Office 365.My problem is that eventually I got to 25GB...
View Article[Outlook 2010 and OWA][Windows 7] Updated my contact photo, change reflected...
I went through the process of uploading a photo with the correct dimensions (96x96 and 8Kb) on my 365 account in the Outlook Web App. After saving the change, signing out, clearing my browser's cache,...
View ArticleCant get connected to office 365 via outlook anymore
We had manually setup our Outlook for the 365 email and has been working for months. As of today i see the Office 365's web version has changed alot and that our outlook will no longer connect with...
View ArticleOutlook 2010 not connecting to Office365 - OWA okay, new profile
I have a new user account that was created a few days ago. Today I started setting up their workstation, but I'm unable to connect Outlook to Office 365. I created a new profile, autodiscover works,...
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