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Problems with SMTP relay setup

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I am having problems getting SMTP relay to send mail to Outlook 365. I have setup the relay as described in http://support.microsoft.com/kb/2600912. However, when I test the relay using the procedure in the KB, the message goes into the SMTP queue and gets stuck.

 

The only message I get back is:

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

 

I cannot figure out why the Office365 mail server is not accepting the email. The username for connecting to Office365 is valid. Do I have to enable something on Office 365 to allow mail to be relayed to it?

 

 

John

 


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