Hi All
I have signed up to office 365 over the past few weeks using my own domain.
Everything works fine except some emails are bouncing back to the sender with the following error:
your message did not reach some or all of the intended recipients.
Subject: RE: New Email
Sent: 20/01/2014 9:09 p.m.
The following recipient(s) cannot be reached:
'John Menneer (john.menneer@zxmail.co.nz)'
on 20/01/2014 9:09 p.m.
Server error: '550 5.1.1 <john.menneer@zxmail.co.nz>
User unknown; rejecting'
(1) I am using a verified domain name
(2) I have used the office 365 trouble shooting DNS tool, which tells me all my DNS records are correct.
(3) My domain host has also checked the DNS records and cannot see any issues.
(4) I can receive emails from many email providers (e.g gmail, ymail etc), and other domain hosted emails. The problem seems isolated to certain email senders.
Any help would be greatly appreciated.
Many Thanks, John