Hi,
I have been trying to create a shared mailbox through the Office 365 portal but every time I try and save one after adding users it says:
"Sorry we couldn't save your shared mailbox at this time."
Here are some points that may help to figure out this problem:
- I still use my preferred hosting provider, not Microsoft. My hosted website and emails through Exchange are all working perfectly after setting up the name servers to be Microsoft.
- I have two emails that I want to setup as shared mailboxes
- These emails are setup on my hosting provider
- I have recently deleted one of these emails from my hosting provider assuming that perhaps this was the reason that I was not able to setup the shared mailbox
- I have no problem setting up any other shared mailbox that do not use an email I have previously setup through my hosting provider
- I am subscribed to the Office 365 Business Premium
I hope you can help me get these shared mailboxes working.
Thanks,
Dave