This is similar to a previous question with same name: http://community.office365.com/en-us/forums/158/t/170924.aspx
I have an Office365 client with 11 users. Some emails are being blocked, not coming through, not going in the junk folder, not showing under the admin login in Exchange in Protection. No way to see the emails that don't arrive, just they never arrive. The Exchange admin does report some emails being 'protected' (I presume FOPE) but there are no emails shown in the Exchange Admin Centre under **any** of the Protection options. Spam is supposedly set to 'go to Junk folder'
One of these emails happens to be a Facebook Confirmation email which is quite important right now as we want to set up the company facebook page. We get the first Facebook email:
The email address xxxxxx was added to your Facebook account. |
If you did this, follow the instructions sent to xxxxxx
But, we never get the 'instructions sent to" email.
There seem to be other posts talking of Office365 O365 stopping emails from Facebook, especially confirmation emails.
How do we (URGENTLY) allow these emails to get through? How do we actually see a list of what emails sent to who that are being stopped?
I need a complete view and control of what's blocked. The MX record is obviously correct as other mail and other Facebook mail IS getting through. |