Quantcast
Channel: Email and calendar - Recent Threads
Viewing all articles
Browse latest Browse all 12880

Cached Exchange Mode crashes Outlook 2013

$
0
0

I have 3 PC, a couple Win7 and a Win8, all of which have Outlook 2013 crashing at the end of the offline cache creation, then crash immediately after startup after that.  This is not intermittent but rather happens EVERY time with my customer's Windows machines that connect to her Office 365 mailbox.


I've uninstalled, reinstalled, repaired, rebuilt profiles, reinstalled Win7 clean/updated, and EVERY TIME the result is the same: after the cached copy is updated Outlook 2013 crashes.


Turning OFF Cached Exchange Mode solves the crashing problem, BUT I need cached mode.


If I uninstall Office 2013 and revert to Office 2007, everything is fine.  The problem is Cached Exchange Mode with Outlook 2013 only.


Application Event Log generated from crash:


Faulting application name: OUTLOOK.EXE, version: 15.0.4517.1005, time stamp: 0x51b962a6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00f725f3
Faulting process id: 0xee8
Faulting application start time: 0x01ce952acaa9019c
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\OUTLOOK.EXE
Faulting module path: unknown
Report Id: 11df9d17-011e-11e3-89b1-001b21a85674


Viewing all articles
Browse latest Browse all 12880

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>