I registered a new office 365 account on Monday. I am a global admin under the account. I purchased and assigned 3 E1 licenses (Exchange,Lync and SharePoint) to each of our 3 users.
2 users have their mailboxes working properly. HOWEVER my account has no mailbox. When I log-in to the portal the outlook, calendar and people tabs are greyed out on my home screen. I can edit the SharePoint pages and add domains etc. But I have NO EMAIL.
I've called support multiple times only to be told "I'm not trained in the new O-365 we'll have someone who is contact you in 15 min". 1hr 30 minutes of silence later I called back only to be told the same thing. They returned my call 2 hours later in the middle of the night.
Still no movement on the situation. I tried un-assigning and re-assigning the licenses, deleting my user and creating another.... still nothing.
I need to get my email working ASAP! Please help!