I am a partner who recently had some of our customers upgrade from W14 to Wave 15. I also noticed they've moved from FOPE to EOP for the protection suite. I have had a complaint from a customer, however, and was hoping I might find a solution on these forums. Basically, his spam mail is being redirected into the SPAM quarantine box, which can be accessed through the EAC. The problem is, he wants to be able to actually view the body of those messages, as well as having them removed from the quarantine box when he releases them. Is there any way to view those messages? If not, this seems like a real step backwards from FOPE, which had the individual user quarantines that the admin could actually view the quarantined messages in. Thoughts?
RJJ